Welcome to the Small Business Run Down. Each day, we bring you stories and trends that impact small business owners and their workforce.
After a long weekend of (hopefully) relaxation, we come back to hear that workplace stress is very, very real. Read on for the headlines of the day.
For the first time, the World Health Organization (WHO) recognized burnout as a workplace hazard in its International Classifications of Diseases. Previously, WHO defined burnout as a “state of vital exhaustion,” but is now directly linking it to workplace stress.
The Number: 95. A 2017 survey found that 95% of human resource leaders say burnout negatively impacts retention.
The Quote: “Not having your phone is the new vacation.”
Among the top HR challenges in healthcare: violence.
Outbursts from patients and their families are leading to a major workplace crisis in hospitals across the country. The Cleveland Clinic has gone so far as to install metal detectors at entrances and panic buttons in ID badges.
The Number: 4. Serious violent incidents are 4 times are more common in healthcare than in private industry.
The Quote: “There is a very fundamental problem in U.S. health care that very few people speak about, and that’s the violence against health care workers. Daily ― literally, daily ― we are exposed to violent outbursts, in particular in emergency rooms.”
According to a new report from Washington State University, most workers in the Pacific Northwest preferred pay over benefits. But most business leaders say they believe workers want benefits and perks over bigger checks. The report aligns with larger findings nationwide in recent surveys.
The Number: 18. More than half of the business leaders surveyed said they had a corporate social responsibility program, but only 18% of workers were aware of such a program.
The Quote: “Emphasizing listening as part of organizational culture may help employers uncover what matters most to their workforces, and a positive company brand and culture are also critical for attracting and retaining new hires.”
A lot of employers lean on independent contractors (or contingent workers) to save the overhead of hiring a full-time employee. But there are serious legal concerns to weigh. Review the pros and cons of hiring a contingent worker.