Briana Lafferty

Briana Lafferty is the Senior Director, Customer and Partner Enablement (Customer Success) at Zenefits. She has over 13 years of experience running operations centers and strategic initiatives, logistics, luxury & bespoke customer relations across varying industries (SaaS, B2B, B2C). Briana is passionate about managing people, processes, ensuring superior customer experiences, and finding creative solutions.

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