Find out which HR solution is best for your business, Zenefits or Paychex

Compare
Zenefits vs Paychex

Zenefits is a full service HR, Payroll, and Benefits provider. Paychex is only a payroll processor.

Pricing

Rate stars
Zenefits takes a no-surprises approach to pricing, with a simple, subscription based pricing structure that protects you from hidden charges.
Rate stars
Some “extras” are actually pretty common, which is one reason to think carefully before signing up for Paychex and its transaction-based pricing. Extra fees for regular business events can add up quickly.

Employee experience

Rate stars
Zenefits gives your employees control over their HR experience. Our intuitive, award-winning mobile app allows your employees to clock in, request PTO, access insurance cards, update benefits and even check the status of performance reviews. It’s all in one easy-to-use app.
Rate stars
Paychex was founded in 1971, more than 35 years before the first iPhone, so it makes sense that Paychex’s mobile experience is a blast from the past. A confusing mix of applications—Paychex Flex, Paychex Time, Paychex Benefit Account, Paychex Time Kiosk—create user confusion, increasing the odds of human error and adding to your overhead.

Product

Rate stars
With its simple, robust mobile app, Zenefits was built for the modern working world. No work arounds, no bridges, just a comprehensive, native HR, payroll, benefits and compliance system, all with a single login that eliminates the need for cumbersome file imports and exports.

Zenefits’ award-winning onboarding syncs automatically with other essential business applications, including Gmail, Salesforce and Slack.
Rate stars
As a legacy system, Paychex has added applications over the years, resulting in multiple logins and poor integrations with basic functionality like benefits, scheduling, time and attendance, goals, and performance management. With Paychex, user confusion, unnecessary overhead, and challenging administration come standard.

Technology

Rate stars
Zenefits is mobile from the ground up, with an all-in-one system that simplifies HR, payroll, benefits and compliance—including time and attendance, scheduling, performance and supplementary benefits. Zenefits gives employees maximum control over their own HR and makes it easy for administrators to do the rest.
Rate stars
Paychex’s multiple 3rd party applications are a technology headache for employees and administrators alike, while creating significant avoidable overhead.

Service

Rate stars
Contact our support team —by phone, email or chat—whenever you need help. We’re ready to help you solve the problem and get things moving again. Of course, the best thing is a system that just works, and our top priority is solving problems before they even get to you.
Rate stars
Paychex’s platform was built by acquisition. As a result, each part of the Paychex “integrated solution” has a different service center supporting it. If you have a problem, you’ll need to check through phone numbers, getting help even before you get help.

Mobile

Rate stars
With a simple, powerful mobile app, Zenefits lets your team access everything they need, everywhere they go.
Rate stars
Paychex’s multiple, often duplicative mobile apps create confusion across teams, leaving employees with a bad experience and increasing your expenses.

Compliance

Rate stars
With intelligent deadline tracking from Zenefits Compliance Assistant, tax and COBRA support, and a fully integrated platform to reduce errors, Zenefits is built for compliance.
Rate stars
Paychex’s multiple apps and platforms raise the risk of data errors.
10,000
companies
can’t be wrong

Resources to help you minimize HR headaches so you can get back to business

Here’s what our customers say about us
Internet Archive
Industry Non-profit
Location San Francisco
Customer since 2016
Employees 150
Paychex' process was weird, expensive and I couldn't run the reports we needed. By contrast, I felt so comfortable with the Zenefits process.
BZ Petroff
Head of HR and Administration
Paychex' process was weird, expensive and I couldn't run the reports we needed. By contrast, I felt so comfortable with the Zenefits process.
BZ Petroff
Head of HR and Administration
Internet Archive
Industry Non-profit
Location San Francisco
Customer since 2016
Employees 150
Internet Archive
Industry Non-profit
Location San Francisco
Customer since 2016
Employees 150
Paychex' process was weird, expensive and I couldn't run the reports we needed. By contrast, I felt so comfortable with the Zenefits process.
BZ Petroff
Head of HR and Administration
ThickStat
Industry Technology
Location Indiana
Customer since 2018
Employees 5
We switched from a big, known player to Zenefits after six months. We saved four times the cost.
Ganesan Gandhieswaran
Fireclay Tile
Industry Tile Manufacturing
Location San Francisco
Customer since 2015
Employees 150
Historically, we've had ADP managing our payroll and Zenefits managing our people. Now Zenefits Payroll can fulfill all our needs, we're happy to have everything all in one place.
Eric Edelson
CEO