Find out which HR solution is best for your business, Zenefits or Paycom

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Zenefits vs Paycom

Zenefits is natively built HR, Payroll, and Benefits software for best-in-class usability and interoperability. Paycom was founded in 1998 and continues to retrofit their web 1.0 tools.

Pricing

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Zenefits takes a no-surprises approach to pricing, with a simple, subscription based pricing structure that protects you from hidden charges.
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Zenefits pricing is simple and transparent: it’s posted right on our website. Paycom is both expensive and complicated, requiring you to talk to a sales rep just to get a quote on a solution.

Employee experience

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Zenefits gives your employees control over their HR experience. Our intuitive, award-winning mobile app allows your employees to clock in, request PTO, access insurance cards, update benefits and even check the status of performance reviews. It’s all in one easy-to-use app.
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Zenefits is natively built across the entire platform, giving you seamless interoperability both in our web-based tools and on our mobile app. Paycom was originally built with web 1.0 tools and is still working to update the user experience to meet the expectations of today’s workforce.

Product

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With its simple, robust mobile app, Zenefits was built for the modern working world. No work arounds, no bridges, just a comprehensive, native HR, payroll, benefits and compliance system, all with a single login that eliminates the need for cumbersome file imports and exports.

Zenefits’ award-winning onboarding syncs automatically with other essential business applications, including Gmail, Salesforce and Slack.
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From HR to Payroll to Benefits administration, Zenefits has built all pieces of its platform, so you can be sure that your data will flow seamless across your tools. Paycom is a payroll system at its core, requiring you to constantly monitor to make sure that HR and benefits data are flowing accurately across the system.

Technology

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Zenefits is mobile from the ground up, with an all-in-one system that simplifies HR, payroll, benefits and compliance—including time and attendance, scheduling, performance and supplementary benefits. Zenefits gives employees maximum control over their own HR and makes it easy for administrators to do the rest.
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Zenefits is custom built to serve the needs of small and medium businesses. Paycom is designed for large teams with robust resources and is tough to use for smaller teams and administrators without significant payroll experience.

Service

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Contact our support team —by phone, email or chat—whenever you need help. We’re ready to help you solve the problem and get things moving again. Of course, the best thing is a system that just works, and our top priority is solving problems before they even get to you.
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The Zenefits platform is natively built and truly all-in-one, meaning that you have one single implementation, service, and support organization to help you with any issues you face. Paycom is built from multiple technologies, resulting in few sales and service reps truly understanding the full platform and customers regularly complaining of being oversold on the flexibility and customizability of the system.

Mobile

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With a simple, powerful mobile app, Zenefits lets your team access everything they need, everywhere they go.
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Both Zenefits and Paycom allow you to conduct the basic work on HR through their mobile apps, including time tracking, accessing the org chart, and checking pay stubs. But at Zenefits we realize that today’s modern mobile workforce needs to do all their HR tasks - not just the basics - whenever and wherever they are. Which is why the Zenefits mobile app also allows you to set and manage goals, fill out performance reviews, complete engagement surveys, and even track and improve your well-being.

Compliance

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With intelligent deadline tracking from Zenefits Compliance Assistant, tax and COBRA support, and a fully integrated platform to reduce errors, Zenefits is built for compliance.
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Zenefits is purpose-built for small and medium businesses. In addition to compliance safeguards built into workflows throughout the product, from on-boarding to time tracking to document storage and signing, Zenefits customers can access Advisory Services to consult with HR professionals on the HR issues facing their business. Paycom is built to serve enterprise level customers with enterprise sized HR teams, and offers no option to consult with an HR professional.
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Here’s what our customers say about us
Internet Archive
Industry Non-profit
Location San Francisco
Customer since 2016
Employees 150
Paychex' process was weird, expensive and I couldn't run the reports we needed. By contrast, I felt so comfortable with the Zenefits process.
BZ Petroff
Head of HR and Administration
Paychex' process was weird, expensive and I couldn't run the reports we needed. By contrast, I felt so comfortable with the Zenefits process.
BZ Petroff
Head of HR and Administration
Internet Archive
Industry Non-profit
Location San Francisco
Customer since 2016
Employees 150
Internet Archive
Industry Non-profit
Location San Francisco
Customer since 2016
Employees 150
Paychex' process was weird, expensive and I couldn't run the reports we needed. By contrast, I felt so comfortable with the Zenefits process.
BZ Petroff
Head of HR and Administration
ThickStat
Industry Technology
Location Indiana
Customer since 2018
Employees 5
We switched from a big, known player to Zenefits after six months. We saved four times the cost.
Ganesan Gandhieswaran
Fireclay Tile
Industry Tile Manufacturing
Location San Francisco
Customer since 2015
Employees 150
Historically, we've had ADP managing our payroll and Zenefits managing our people. Now Zenefits Payroll can fulfill all our needs, we're happy to have everything all in one place.
Eric Edelson
CEO