What's New?
What's New?
Greater support for our customers through deeper partnerships, newer capabilities and continued investments

Innovation for SMBs
As TriNet Zenefits, we’re always innovating and reinvesting in our platform and support to ensure we continue to meet the needs of our customers. We’re excited to share some of the key investments coming to you later this year:

Support Enhancements (Continued)
The answers you need — when you need them
TriNet Zenefits has reinvested in support by significantly expanding our team, which means easier access, faster responses, and quicker resolutions for you. With our new support infrastructure, you’ll get the answers you need with no fuss and no frustration. What can you expect?
- Leverage MORE ways to reach a representative who is ready to help you and your business.
- Experience significantly lower wait times on phone, chat and email.
- Work with highly trained specialists with deep expertise in resolving your needs across HR, Benefits and Payroll inquiries.
- Use AI enhanced chat along with an expanded support catalog and training resources for all the answers you need at your fingertips.