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Q&A: Part 2: ADA administration
With a wide range of disabilities that exist, it can be hard to keep track of all the accommodation options you can offer employees needing assistance. In this episode, Lucy Henry, People Operations Advisor at TriNet Zenefits, shares examples of what accommodations can be made under the ADA and resources to help you find solutions […]
With a wide range of disabilities that exist, it can be hard to keep track of all the accommodation options you can offer employees needing assistance.
In this episode, Lucy Henry, People Operations Advisor at TriNet Zenefits, shares examples of what accommodations can be made under the ADA and resources to help you find solutions that fit the needs of your employees.
Additional Resources:
- Order your copy of our book People Operations: Zenefits.com/pops-book

On this episode, you’ll hear:
- [01:05] Examples of ADA accommodations
- [02:15] Resources for employers to find accommodation solutions
Transcript
Welcome to Pops, the show that shows you how to shift from human resources, paperwork to people operations for the new world of work. Al by answering one question at a time. I’m Lucy Henry, people operations advisor at TriNet Zenefits, here to help answer the question, what accommodations can be made under the a.
There are many types of different accommodations, and it is so important that the interactive process happens between the employee and employer because there are no two people that know the ins and outs of the disability, the employee and the job, the employer better than them. I will provide a few examples of accommodations.
However, please keep in mind that accommodations vary with every person in situation. No two ADA requests should ever be treated the same because each disability may require different needs within the workplace. So really be sure to dig in with your employee about what they need and how an accommodation can help them.
Okay, so this is a list of some examples of accommodations. Maybe you’re going through this process with an employee right now and just need some ideas. Hopefully this will help spark some conversation for you and your employee changing jobs completely, or job tasks, unpaid leave, additional breaks, or a longer lunch period.
A flexible work schedule or remote work providing additional equipment or software for the employee. Ergonomic desks, keyboards, et cetera. Reserved parking, assigning a work aid, allowing additional flexibility in their work schedule to go to appointments, physical therapy cetera, modifying their job responsibilities, modifying their workday to part-time hours or working every other day.
Division of large assignments into smaller tasks and goals, additional assistance, and. Time for orientation activities, training and learning, job tasks, and new responsibilities, additional training or modified training materials. So again, these are just some general examples of accommodations that could be made under the ada.
I do have a great resource to share with you for employers. The Job Accommodation Network, also known as Jan for short, is a free consulting service from the US Department of Labor’s Office of Disability Employment Policy that provides individualized accommodation solutions and information on the ADA and services related to employment for people with disabil.
Jan can be accessed at 1 805 2 6 7 2 3 4. Do you have a question for us? Click the link in the show notes. Or if you’ve got other ideas and feedback about our show, send them to podcasts.com.
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About The People Ops Podcast
Every week, we share the decisions, struggles, and successes for keeping up with an evolving workforce and a changing workplace. No matter if you’ve been in HR or are just getting started, this combination of transformational stories with actionable ideas, as well as context on hot issues, keeps you up-to-date while answering the questions you didn’t even know you had.
Oh, and you know what they say about all work and no play? We tossed in a little levity to keep it real. Lessons, answers, and humor: everywhere you listen to podcasts.


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