Take the Zenefits People Operations Maturity Model Assessment

Your company's ability to attract, hire, and retain top talent is key to your success. How do your people operations measure up? Find out in this 17-question, 10-min assessment.

How does the assessment work?

The Zenefits People Operations Maturity Model measures the strength of your "people department" by analyzing 11 pillars of workforce management. From employee experiences, to payroll processing, and even error rates, you'll learn just how strong your HR processes are.

What do you get upon completion?

Insightful scores:

  • Overall POPS maturity
  • How well you deliver HR
  • Your current coverage across 11 HR functions
  • And, how you rate vs. everyone else

Personalized action plan:

  • Where you rock
  • Where you don’t, but specifics on how to get there

All of the above, in one downloadable report







Your Score


Hiring & Onboarding

Score: 4.7

Time & Attendance

Score: 4.3

Employee Engagement

Score: 3.4

What size companies, or industries is this for?

Tell us the size of your organization and we will tailor practical recommendations, suited to fit.

Why should you or your HR team take this assessment?

Companies that adopt a people-centered approach to HR outperform the S&P by 211% , deliver outcomes to their market 2x faster, and see a 32% lift in revenue as compared to a traditional HR approach.

Higher Profitability
Outperform the S&P

HR leaders must develop employee experiences that motivate staff. This means:

Shift from manual to automation
Use technology instead of humans for repetitive tasks such as data entry, processing and reporting.
Shift from guesswork to data
Capture, analyze and share data-driven insights about the workforce instead of relying on gut instinct and anecdotes.
Shift from cost center to profit center
Optimize for workforce productivity and results (e.g. revenue and profits) instead of expense and efficiency (e.g. time and costs).
Shift from management to experience
Treat the employee experience like the customer experience, optimizing it to create an advantage.

What people have said about this assessment:

“Regardless of your business’s size, if you employ people, you want to empower them to create the most value they can for your customers and their fellow employees…. But there are lots of other demands on your time that can take your eye off the ball…. People Operations shows you how you can use technology and tools to offload all that other stuff so you can focus your energies on the stuff that really matters.”

Geoffrey Moore,
Author, Crossing the Chasm

“People Operations is critical reading for businesses of all sizes. The book expertly lays out an updated vision for what had traditionally been considered "human resources" and makes clear that a new way of thinking about engaging with and managing employees is not just needed, it is critical for the success of businesses in the 21st century.”

Seth Levine,
Co-author of The New Builders;
Partner and co-founder
of Foundry Group

“People Operations is a practical must-read guide for small business owners. Have your to-do list handy when you’re reading it, because you’ll get a very long list of ideas you’ll want to implement immediately.”

Neel Doshi,
Co-author, Primed to Perform;
Co-Founder, The Vega Factor.

“People Operations provides a prescriptive and pragmatic playbook for going from paper work to people work, giving small businesses a competitive advantage by bringing the human back in the center.”

Pat Wadors,
Chief Talent Officer, Procore

“Here's the thing that the People Operations book does that small business entrepreneurs don't get in business school, from investors, and certainly not from HR Tech providers: practical, actionable ideas and examples to build your people and your business. The authors of this book, who are also small business leaders, recognize the obstacles and the opportunities that many business books overlook: winning is a team sport.”

Ronnie Lott,
Small Business Owner,
Investor and Hall of Fame Athlete