Building Relationships at Work: A Key in Lowering Turnover Rates

Turnover rates are at an all-time high as the talent market grows tighter. Whats a major component of lowering these rates? Building relationships at work.


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building relationships at work can lower turnover rates

Strong work relationships help companies reach goals and keep employees happy. But how can businesses encourage building relationships at work? You can start with these three simple questions.

Why is building relationships at work beneficial?

It’s a no-brainer that working with people you like is more enjoyable than the alternative. Positive workplace relationships improve employee satisfaction and strengthen workplace culture. In fact, a recent study indicated relationships are the second most important factor in job satisfaction. Positive relationships encourage employees to motivate each other, have fun, and celebrate achievements.

Beyond happier employees, relationships foster professional growth. Employees who are well-liked and team players tend to stand out. They are often awarded more opportunities for growth and advancement.

How do you build positive relationships?

BUilding relationships at work starts with teamwork. Effective teams communicate, solve problems, and support each other. They bring solutions to the table, honor commitments, and give credit when credit is due. Teammates also help each other succeed. Being a team player is the fastest way to build relationships at work. Here are a few ideas of ways you can start building positive relationships at work:

  1. Sharpen your communication skills. Communicating is more than talking and listening. Team members need to understand each other. Practice active listening to ensure everyone is on the same page.
  2. R.E.S.P.E.C.T. Find out what it means to your coworkers. Show your team members a little respect by learning how they work best. Be courteous and always treat others how you would like to be treated.
  3. Encourage feedback. Team members who encourage and respond positively to feedback are more approachable. Let coworkers know they can come to you to address a concern or give input on a project.
  4. Lend a helping hand. A great way to build a relationship is to offer your help. If you see a team member with a heavy workload or struggling to meet a deadline, offer your support. The individual will be grateful and more likely to help you in the future.
  5. Take responsibility for your actions. Sometimes we mess up. That’s ok! The worst thing we can do is hide the fact or blame it on someone else. Take ownership of your mistakes, as this is a great way to gain the trust of your coworkers and build a stellar company culture.

How do these relationships benefit the company?

Bruilding relationships at work restuls in stronger teams. Strong teams help companies succeed. Therefore, building relationships can help organizations move forward faster by facilitating problem-solving and creating solutions together.

Positive relationships are also critical in lowering staff turnover rates, which are at a record high. Less turnover means lower staffing costs and fewer resources spent on training new hires. Relationship building should extend up the ladder to management as well. According to Gallup, 75 percent of people quit because of their boss. Strengthen relationships at all levels of the company to keep top talent.

What are some of the ways your organization encourages relationship building?


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