Excessive breaks to the restroom
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If so, you may want to accommodate his needs. I would carefully suggest that if there’s a medical reason for his frequent trips to the loo that he talks to his physician and requests an accommodation under the ADA. I wouldn’t press for details – your role is only to suggest he leverage his rights, if applicable, under the law.
If he’s just taking a “break” and has found a great hideout, he’ll likely take the hint. If he does have a legitimate medical need to be there, frequent trips to the bathroom would likely be considered a reasonable accommodation under the ADA.
You’d need to look at the exact impact of his absence. Does his walking away from the line, for example, pose a safety risk to others? If the only impact is inconvenience or curiosity, you might want to let this one go (no pun intended).
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