Riia O'Donnell

Riia O’Donnell is a Human Resource professional with over 15 years of hands-on experience in every discipline of the field. A subject matter expert, she has written for the online HR market for over 8 years. Her first job, at age 15, was working the early morning shift at a local bakery on weekends.

363 articles

7 Recruitment Mistakes to Avoid 

Avoiding these 7 major recruitment mistakes can help refine your process so you capture the best talent your company can afford in your area.

Why Detail Orientation Is a Top Soft Skill — and How to Spot It

Employees who are highly detail-oriented get their work done accurately and reliably — and are great brand ambassadors for your organization. Here’s what to look for to verify this desirable skill.

What Are Protected Classes? Discrimination in the Workplace

Research shows a diverse workforce is a more dynamic, profitable environment for business and a more attractive workplace for staff and potential hires.

What is Disparate Treatment? Discrimination in the Workplace

Worker’s rights begin at the recruitment process — even before an employee is hired. At every stage of employment, disparate treatment can occur.

HR 101: The ABCs of the ADA

Understanding what the Americans with Disabilities Act requires of employers is critical to compliance. Read this guide to learn more about essential key terms within the ADA.

How to Use the EEOC to Help Guide your Company Anti-Discrimination Policies

The EEOC outlines ways to create a welcoming environment that promotes diversity at all levels.

Treating Employees Like Customers to Build Engagement

Increasing worker engagement levels means increased production and profits. Here’s how to prioritize employee satisfaction the same way you prioritize customer satisfaction.

Identifying and Filling Knowledge and Training Gaps

Training and upskilling benefit both your employees and your business. Discover how to find and fix training gaps in your organization.

Job Shadowing: What Is It and Why Do You Need It?

Find out how job shadowing can benefit both your company and employees, plus tips for developing a shadowing plan.

Training Employees for Jobs that Don’t Exist — Yet

The marketplace continues to change, and SMBs must be ready to evolve. How do you upskill workers for jobs that don’t exist yet? Find out here.