Director, User Experience
San Francisco, CA

Here's the gist:

Zenefits is the leading HCM (human capital management) People Platform for the SMB/Mid-Market. Designed as an interconnected ecosystem of apps, Zenefits delivers the most complete employee and administrator experience by combining its own powerful apps with dozens of best-of-breed providers on the Zenefits platform. Built on a modern technology stack, Zenefits’ platform provides a comprehensive Employee Record tightly integrated with Zenefits’ apps like onboarding, payroll, compliance and benefits administration and partner apps like email, expense management, 401(k) and employee engagement. The result is a powerful HCM solution that helps businesses manage their people, stay compliant and save thousands of hours in lost time.

We're hiring a Director to lead our User Experience Team. Our ideal candidate is equal parts technical wizard, creative genius and servant leader, with a proven knack for creating awesome and intuitive customer experiences and developing their team’s skills. To succeed in this role, you’ll draw on your product design experience, technical knowledge, research abilities, creative problem-solving skills and people and process management experience. A cool head and smart sense of humor wouldn’t hurt either.


  • Responsible for recruiting and developing a diverse team of talented designers with high expectations around individual ownership, impact and stakeholder satisfaction.
  • Reinforce a collaborative and supportive culture both within the design organization and throughout the entire company.
  • Work closely with Product Managers and UX Copywriters to create high fidelity designs informed by customer feedback
  • Communicate across product and engineering teams to build components that scale.
  • Provide feedback and guidance on wireframes to communicate design options and align on a solution
  • Foster Zenefits’ values and culture, and set a visible standard for outstanding performance
  • Deliver a UX Vision and Strategy to achieve
  • Collaborate with other managers at Zenefits to educate on user-centered design

A little more about you:

  • 8+ years experience in the industry designing for web applications, mobile applications and/or managing design teams
  • At least 3 years of managing a skilled UX design team
  • Experience with User Interviewing/testing, creating flowcharts, wireframes, prototyping high-fidelity design mockup, and detailed design specifications
  • Experience with Sketch, Zeplin, or similar applications
  • Desirable, not required: Degree in Design, Human-Computer Interaction (HCI), or related field; working knowledge of HTML, CSS, and JavaScript

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