The People Ops Podcast

Work just changed. 79.8% of small business leaders say the pandemic has permanently changed the way their people and their companies work. The POPS! Podcast shares fresh thinking, examples and answers to build your people and your business in the new world of work.


and the POPS Stars behind them

Q&A: What’s the advantage of People Ops vs. HR?

Kevin Marasco, CMO at Zenefits
Jan 14, 2021
People Operations not only a fast-growing career option, it is a change in philosophy, practice and results that is good for business. And it's great for small business, which is nimbler and better able to adopt and advance it than bigger business. Just like Finance, Sales and Marketing functions have all been operationalized for the...

Q&A: What words do I use in an employee termination?

Jill Shroyer, Founder of Expedition HR
Jan 12, 2023
Having a conversation with an employee about why you’re letting them go is never fun. Sometimes it can even be difficult or challenging. In this episode, Jill Shroyer, Founder and CEO of Expedition HR and best-selling author of the book Conquer Sticky Situations, shares helpful phrasing for when you need to let someone go. This...

Q&A: Where do I start if I want to survey my team to gauge engagement?

David Watson, Product Marketing Manager, Zenefits
Jan 5, 2023
Even though employee engagement is all the rage right now, according to Gallup, only 33% of employees feel engaged at work. In this episode, David Watson, Product Marketing Manager at Zenefits, shares why engagement is so important to a company’s success and how to survey your employees to gauge where they’re at. Additional Resources: Order...

Q&A: What costs should I consider in calculating cost per hire?

Catie Grigsby, Senior Product Marketing Manager at TriNet Zenefits
Dec 29, 2022
When you’re putting a lot of resources toward recruitment efforts, it’s important to understand what those costs are to determine only if they are worth the return you’re getting. In this episode, Catie Grigsby, Senior Product Marketing Manager at TriNet Zenefits, shares ways you can calculate cost per hire and ultimately decide if what you’re...

Q&A: What should I be doing to train, develop, and grow leaders in my organization?

Morgan Furchner, Associate Product Marketing Manager at TriNet Zenefits
Dec 22, 2022
It’s no secret. If you want to build a great company, you must start by investing in your people. Without this proactive approach, it’s hard to grow. In this episode, Morgan Furchner, Associate Product Marketing Manager at TriNet Zenefits, shares how you can help train, develop, and grow leaders to push your business to the...

Q&A: Why does cybersecurity matter for today’s HR professionals?

Lourdes Rivera, Senior Director of People, Electric
Dec 15, 2022
Only a decade ago, HR teams had to be careful of leaving sensitive employee information on a copy or fax machine. Technology has changed drastically since then, making cybersecurity a much more real issue. Lourdes Rivera, Senior Director of People at Electric, shares why cybersecurity matters for HR professionals. Additional Resources: Order your copy of...

About The People Ops Podcast

Every week, we share the decisions, struggles, and successes for keeping up with an evolving workforce and a changing workplace. No matter if you’ve been in HR or are just getting started, this combination of transformational stories with actionable ideas, as well as context on hot issues, keeps you up-to-date while answering the questions you didn’t even know you had.

Oh, and you know what they say about all work and no play? We tossed in a little levity to keep it real. Lessons, answers, and humor: everywhere you listen to podcasts.

POPS Podcast Host

Didi D’Errico

VP Communications at Zenefits
Didi gets the enviable job of interviewing the best and brightest minds in small business about their insights on what builds culture, connectivity, resilience and growth. She also leads the company’s customer advocacy and community programs as well as influencer relations efforts.

Best-in-class remote teams will use best-in-class technology.

Zenefits mobile HR platform makes it easier to communicate with staff, onboarding new hires, pay employees, and manage any HR task from any home office.