What are the pros and cons of doing a phone screen versus a video screen?

Phone
interviews are the long-standing tool of choice for first round interviews, but a new trend is emerging to incorporate video interviewing into the hiring process. Which is better? Let’s take a look.

Pros and Cons of Phone Interviews

Advantages:

• Accessible to everyone. Older and less tech-savvy candidates may not be comfortable with video, unlike the tried and true phone interview.
• Both interviewee and interviewer can utilize their notes for a more effective interview.

Drawbacks:

• Building rapport over the phone can be difficult.
• Scheduling and holding phone interviews can be incredibly time consuming, especially when screening numerous candidates.

Pros and Cons of Video Interviews

Advantages:

• A live, visual representation can lead to a more natural conversation and enable you to build rapport.
• Flexibility for both parties. If your top choice candidate is located in another state, video interviews can keep costs down while still allowing for face-to-face interviews. You can also have candidates pre-record answers to questions via video and then review all the interviews at a time that’s convenient for you.

Drawbacks:

• The video platform might scare people who perform poorly on camera.
• Technology issues can disrupt the flow. Internet connectivity problems can get in the way and candidates may not know they need to download software before the interview.

Final Tips

Choosing between phone and video interviews, or a combination of both, may depend on the amount of time and resources that are available. Whichever method you choose, be sure to communicate your preference to candidates to ensure they’ve got time to download any necessary software, charge cell phones, or take whatever steps are necessary to ensure a smooth interview process.

Helpful Link:

10 Reasons A Video Interview Could Replace A Phone Screen – EreMedia.com